Delete your The 528 Deck account

You can delete your account and the data that goes with it at any time, from inside the app. Deleting it cannot be undone.

Delete it in the app

1. Open The 528 Deck on your phone and sign in.
2. Open the You tab.
3. Tap Delete account.
4. Confirm. If the app asks you to sign in again, do so; it needs a recent sign-in before it deletes anything.

If you no longer have the app

1. Install The 528 Deck again.
2. Sign in with the same account you used before.
3. Follow the steps above.

What is deleted

• Your sign-in account.
• Your profile and settings.
• Your favorites and your study groups.
• The history of changes to your profile.
• The record of each phone you signed in on.
• Your answers stored online.
• What you have viewed and tried, stored online.
• The cards you marked to skip, stored online.
• The answers you asked the app to remember, stored online.
• Your app preferences, such as the study mode, stored online.
• Your study history and downloads stored on the phone.

What is kept

• The record of each consent you gave (which terms you accepted, and when). It is kept after the account is deleted so that we can show what you agreed to.
• The time your first 24 hours started. It holds no other information about you.
• Whether your first answer to each card was right, and when. It is kept so that each card's first try is counted only once in the figures every user sees. It holds no name or email.

If you cannot use the app

Write to support@the528deck.com from your account's email address. We confirm the request comes from you and delete the account within 30 days.

Questions

Write to support@the528deck.com.